Language Issues – E-Commerce Website Solutions

It is suggested that the only way to do business successfully in other cultures is to adapt to those cultures. The phrase “think globally and act locally” is perfectly describes this approach. The main step that an online business usually takes to reach their potential customers in other countries is to provide local language versions of their Web site. This means you will need to translate e-commerce Web site into another regional dialect or language. According to a research, customers are far more likely to purchase products and services from the websites in their own languages. Only about 400 million of the world’s 6 billion people learned English as their native language.

Researchers also analyses that only fifty percent of the content available on the Internet is in English and more than half of current Internet users do not read English. International Data Corporation predicts that by 2010, more than 80 percent of Internet users will be outside the United States, and 65 percent of electronic commerce transactions will involve at least one party located outside the United States.

Even many languages require separate dialects and multiple translations. For instance, Spanish languages spoken in Mexico, Spain and Latin America have different dialects. So, it is important to check and translates the differences between the spellings and word meanings. Usually, many companies translate their website pages. When the web company grows larger, they become more selective in their translation efforts. Some e-commerce websites have thousands of webpages with much targeted content; the web businesses operating those sites can discover the cost of translating all pages to be expensive.

The decision whether to translate a specific webpage should be made by the corporate department responsible for each page’s content. Remember, that the home page of an e-commerce website should have versions in all supported dialects and languages. E-commerce website pages designed for product information, marketing and brand establishment should be given high priority of translation.

Different approaches can be appropriate for translating the different types of text that appear on an electronic commerce site. For key advertising messages, the touch of a human translator can be crucial to capture subtle meanings. For more routine transaction-processing tasks, automated software translation may be a satisfactory alternative. Many of the companies in this field are working to improve software and databases of previously translated material that can help human translators work more accurately and efficiently. The translation services and software manufacturers that work with electronic commerce sites do not generally use the term “translation” to describe what they do.

Ecommerce Threats & Solutions

eCommerce has forever revolutionized the way business is done. Retail has now a long way from the days of physical transactions that were time consuming and prone to errors.

However, eCommerce has unavoidably invited its share of trouble makers. As much as eCommerce simplifies transactions, it is occasionally plagued by serious concerns that jeopardize its security as a medium of exchanging money and information.

Major threats to present day eCommerce include

Breach of Security:

Money Thefts

eCommerce services are about transactions, and transactions are very largely driven by money. This attracts hackers, crackers and everyone with the knowledge of exploiting loopholes in a system. Once a kink in the armor is discovered, they feed the system(and users) with numerous bits of dubious information to extract confidential data(phishing). This is particularly dangerous as the data extracted may be that of credit card numbers, security passwords, transaction details etc.

Also, Payment gateways are vulnerable to interception by unethical users. Cleverly crafted strategies can sift a part or the entire amount being transferred from the user to the online vendor.

Identity thefts

Hackers often gain access to sensitive information like user accounts, user details, addresses, confidential personal information etc. It is a significant threat in view of the privileges one can avail with a false identity.

For instance, one can effortlessly login to an online shopping mart under a stolen identity and make purchases worth thousands of dollars. He/she can then have the order delivered to an address other than the one listed on the records. One can easily see how those orders could be received by the impostor without arousing suspicion. While the fraudsters gains, the original account holder continues to pay the price until the offender is nabbed.

Threats to the system

Viruses, worms, Trojans are very deceptive methods of stealing information. Unless a sound virus-protection strategy is used by the eCommere Solutions firm, these malicious agents can compromise the credibility of all eCommerce web solution services. Often planted by individuals for reasons known best to them alone, viruses breed within the systems and multiply at astonishing speeds. Unchecked, they can potentially cripple the entire system.

Solutions

There is but one solution to all issues that at times dent the security of eCommerce services. Strict vigil on malicious intruders.

Easier said than done? So is every preventive measure. However, with online transactions, progress in security has been overwhelming.

Authentication

Most notable are the advances in identification and elimination of non-genuine users. Ecommerce service designers now use multi-level identification protocols like security questions, encrypted passwords(Encryption), biometrics and others to confirm the identity of their customers. These steps have found wide favor all around due to their effectiveness in weeding out unwelcome access.

Intrusion Check

The issue of tackling viruses and their like has also seen rapid development with anti-virus vendors releasing strong anti-viruses. These are developed by expert programmers who are a notch above the hackers and crackers themselves.

Firewalls are another common way of implementing security measures. These programs restrict access to and from the system to pre-checked users/access points.

Educating Users

eCommerce is run primarily by users. Thus, eCommerce service providers have also turned to educating users about safe practices that make the entire operation trouble free. Recent issues like phishing have been tackled to a good extent by informing genuine users of the perils of publishing their confidential information to unauthorized information seekers.